Last Updated: 01 June 2026
This Shipping Policy explains how orders placed through International Furniture are processed, shipped, and delivered.
By placing an order through our website, you agree to the terms outlined in this policy.
1. Order Processing Time
Orders are typically processed within:
- 1–3 Business Days (Monday–Friday)
Orders are not processed on weekends or federal holidays.
Once processing is complete, orders are prepared for shipment and handed over to the shipping carrier.
2. Order Cut-Off Time
Daily Order Cut-Off Time: 5:00 PM (EST UTC -5)
Orders placed:
- Before 5:00 PM (EST UTC -5) may begin processing on the same business day.
- After 5:00 PM (EST UTC -5) may begin processing on the next business day.
3. Shipping Cost
We offer:
- A flat shipping fee of $25 applies to every order.
Shipping charges are displayed during checkout before payment is completed.
4. Transit Time
After shipment, the estimated transit time is:
- 5–8 Business Days
Transit times are estimates only and may vary depending on destination, carrier operations, weather conditions, or other circumstances.
5. Estimated Delivery Time
Estimated delivery timeframe:
- Processing Time: 1–3 Business Days
- Transit Time: 5–8 Business Days
- Estimated Total Delivery Time: 6–11 Business Days
Delivery estimates are provided for informational purposes only and are not guaranteed.
6. Shipping Confirmation & Tracking
After an order has been shipped:
- A shipment confirmation email may be sent.
- Tracking information may be provided when available from the shipping carrier.
- Customers may use the tracking information to monitor the progress of their shipment.
7. Shipping Address Responsibility
Customers are responsible for providing accurate and complete shipping information.
Please note:
- Incorrect or incomplete addresses may result in shipping delays or delivery issues.
- International Furniture is not responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.
- Additional shipping charges resulting from address corrections or reshipment may be the customer’s responsibility.
8. Delivery Delays
Delivery delays may occur due to:
- Carrier service interruptions
- Severe weather conditions
- Peak shipping periods
- Federal holidays
- Events beyond the carrier’s or seller’s reasonable control
Estimated delivery dates are not guaranteed.
9. Lost Packages
If tracking information indicates that a shipment has been delivered but has not been received, please:
- Verify the shipping address provided during checkout.
- Check with household members, neighbours, or property management.
- Contact the shipping carrier for additional information.
- Contact us if further assistance is required.
10. Failed Delivery Attempts
Delivery attempts may be unsuccessful if:
- An incorrect shipping address is provided.
- Delivery access is unavailable.
- Delivery requirements cannot be completed.
If a package is returned to us:
- Additional shipping charges may apply for reshipment.
- Refund eligibility will be reviewed in accordance with our Return & Refund Policy.
11. Shipping Area
We currently ship within the United States only.
Orders requesting delivery outside the United States may not be accepted.
12. Order Changes & Cancellations
Orders may only be modified or cancelled before processing begins.
Once an order has entered the processing or shipping stage, modifications or cancellations may no longer be possible.
Customers should contact us as soon as possible regarding any requested changes.
13. Contact Information
For shipping-related enquiries, please contact us:
Business Name: International Furniture
Business Email: support@internationalfurniture.us
Business Phone: +1 510-479-3100
Business Address: 3905 International Blvd, Oakland, CA 94601, United States
Customer Service Hours: (EST UTC-5), (Monday – Friday) 9:00 AM – 5:00 PM
Order Cut-Off Time: 5:00 PM (EST UTC-5)