International Furniture operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a professional and secure shopping experience (the “Services”).
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact Information
- Full name
- Billing address
- Shipping address
- Phone number
- Email address
Payment & Financial Information
- Credit or debit card details
- Payment confirmation information
- Transaction and billing details
Account Information
- Username and password
- Preferences and settings
- Saved shopping information
Transaction Information
- Products viewed or purchased
- Cart and wishlist activity
- Returns, exchanges, or cancellations
- Order history
Communications
- Customer support inquiries
- Messages and feedback sent to us
Device & Technical Information
- IP address
- Browser type
- Device identifiers
- Network connection information
Usage Information
- Interaction with our website
- Browsing behavior
- Website activity and navigation patterns
Sources of Personal Information
We may collect personal information from:
- Information provided directly by you
- Cookies and analytics technologies
- Service providers working on our behalf
- Marketing or advertising partners
- Third-party platforms and integrations
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing & Improving Services
- Processing orders and payments
- Shipping and delivery management
- Managing accounts and preferences
- Providing customer support
- Improving website functionality and shopping experience
Marketing & Advertising
- Sending promotional emails and offers
- Displaying personalized advertisements
- Recommending products based on shopping activity
Security & Fraud Prevention
- Preventing unauthorized transactions
- Detecting fraudulent activity
- Securing customer accounts and payment systems
Communication
- Responding to inquiries
- Sending order updates and service notifications
Legal Compliance
- Complying with applicable laws and regulations
- Responding to lawful requests from authorities
- Enforcing our policies and terms
How We Disclose Personal Information
We may disclose your personal information under certain circumstances, including:
- Payment processors and shipping providers
- Marketing and analytics service providers
- Legal authorities when required by law
- Corporate affiliates and business partners
- Business transfers, mergers, or acquisitions
Third parties receiving your information are expected to maintain appropriate privacy and security protections.
Third-Party Websites & Links
Our website may contain links to third-party websites or services.
We are not responsible for:
- Privacy practices of third-party websites
- Content accuracy
- Security practices outside our Services
Users should review the privacy policies of external websites before sharing personal information.
Children’s Privacy
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children under 18. If we learn that a child has provided personal information, we will take steps to delete that information promptly.
Parents or guardians who believe a child has submitted personal information may contact us directly.
Security & Retention of Information
We use industry-standard security measures designed to help protect your personal information.
However, no online transmission or storage system can be guaranteed to be completely secure.
We retain personal information only as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access your information
- Right to request deletion
- Right to correct inaccurate information
- Right to data portability
- Right to opt out of targeted advertising
- Right to manage marketing preferences
You may unsubscribe from promotional emails at any time using the unsubscribe link included in marketing emails.
We may still send non-promotional communications related to your account or purchases.
Complaints
If you have concerns regarding how we process your personal information, please contact us using the details below.
Depending on your location, you may also have the right to submit a complaint to your local data protection authority.
International Transfers
Your personal information may be transferred, processed, and stored outside your country of residence.
Where required by law, we rely on recognized legal transfer mechanisms and safeguards to protect transferred personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with the revised effective date.
Continued use of our Services after updates are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
Store Name: International Furniture
Business Address:
3905 International Blvd, Oakland, CA 94601, United States
Phone: +1 510-479-3100
Email: support@internationalfurniture.us
Customer Service Hours (EST UTC-5)
Monday – Friday: 9:00 AM – 5:00 PM
Order Cut-Off Time
5:00 PM (EST UTC-5)